Modern Telephone system for small businesses -08 numbers

Author: Nabeel

The increase of dependency on telecommunication in the current era has made it necessary for the small businesses to have a reliable and dependable telecommunication medium since it is one of the most convenient methods of connecting the business with its clients.

And with the growing number of emerging small businesses the telecommunication companies are also providing the small business with telephony system which operates like the telephone system of any big corporation. However these services are available at very low prices and affordable for the small businesses.

This communication medium is one of the major touch points of your customer and you need to handle your customers through this touch point very professionally; maintaining the business image and satisfying the customers. The setup provided tot the small business by the telecom companies is usually through non geographic numbers(e.g 0844 numbers) which allow every business to have a professional image, national reach, local presence, scalability, physical independence and the list can go and on . Please see article : “benefits of 0844 numbers”. And the foremost thing for small business is to become and remain memorable for its customer; the memorable 0844 numbers provided by the vendors enable your business to get a place in customers mind very easily.

These 0844 numbers have almost none maintenance requirements and are very easy to setup. the additional service and the call management services provided with these numbers make your telephone system comparable to any large organization. The service like auto attend, welcome message, IVR, call whisper etc ensures that you never miss any call and that you manage your call traffic more efficiently and professionally. IVR ensures that right employees are connected to the call instantly. All of these service are really cheap and do not require any extra telecom equipment.

The welcome messaging service provided with 0844 numbers will greet the callers and will forward the call to appropriate person. Your calls can also be diverted to any number you want, either landline or mobile phone, according to the diversion schedule you give to your service provider. So, your office calls can be received on your mobile phone when you are not in the office.

All of the service provided by these numbers makes your interface with the customer more sophisticated and that your caller feel as they are working with a professional large organization.

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